Booking and payment

By making a reservation, you agree to pay a deposit of 20% of total cost or full amount to secure your reservation.

Full payment is due 10 days prior to the start of the trip day.

 Payments can be made using a credit bank or bank transfer.

Cancellation and Refund Policy

In the event that we (Uganda Africa Safari)  cancel the Tour, a full refund will be provided.

All client cancellations are subject to a 20% charge of the total trip cost. Please note that the initial 20% deposit is non-refundable

No refunds will be provided for cancellations made within 72 hours to start of the tour.

Refunds will be processed within 15 days after approval.

Travel Documents

It is the traveler’s responsibility to ensure all necessary travel documents such as passport are valid and obtained in advance.

The company shall not be responsible for any traveler’s inability to obtain required travel documents.

Travel insurance is recommended and can be purchased independently.

Itinerary and changes

The travel Itinerary provided is subject to change due to unforeseen circumstances beyond our control.

The company reserves the right to modify the itinerary to ensure the safety and enjoyment of all travelers. 

Any travel changes will be communicated in a timely manner to all travelers.

Health and Safety

Travelers must comply with health and safety guidelines provided by our company and local authorities.

Any required vaccinations or health precaution are travelers responsibility.

Participant Responsibilities

Travelers are expected to adhere to a code of conduct and local laws and customs as well as guidelines provided by tour guides and our company staff.

We reserve the right to remove travelers from the tour if their behavior poses a threat to themselves or jeopardizes the safety of others.

By booking a tour package with us, you acknowledge that you have read and accepted these terms and conditions. Please contact us if you have any questions or concerns before making a reservation.